Terms of service

Last Updated: September 2026

OVERVIEW

Welcome to Korser! The terms “we”, “us”, “our”, and “Korser Furniture” refer to Korser, operated by Rongyu Technology Limited (香港榮鈺科技有限公司). Korser operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Korser is hosted on Shopify Inc., which provides us with the secure online e-commerce infrastructure that allows us to market and fulfill our products and Services to you. The below terms and conditions, together with any policies referenced herein (including our Privacy Policy, Shipping Policy, and Return & Refund Policy) describe your rights and responsibilities when you access or use the Services (these “Terms of Service” or “Terms”). Please read these Terms of Service carefully. By visiting, browsing, interacting with, or purchasing from our website, you agree to be legally bound by these Terms of Service.

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To access certain features of the Services or execute a purchase, you may be required to provide specific contact and transactional information. You represent and warrant that all personal and payment information you provide is true, accurate, current, and complete.

SECTION 2 - PRODUCTS AND VISUAL ACCURACY

We make every reasonable effort to display the colors, finishes, textures, structural proportions, and technical dimensions of our furniture products as accurately as possible. However, the visual appearance may vary depending on your monitor’s color calibration and ambient lighting conditions. Descriptions of products, specifications, and availability are subject to change at any time without notice.

SECTION 3 - ORDERS AND ACCEPTANCE

When you submit an order on our store, you are extending an offer to purchase the designated items. Korser reserves the right to accept, limit, or decline your order in whole or in part for legitimate operational reasons. Your order is formally accepted and binding only when Korser issues a dispatch confirmation email containing carrier tracking details.

SECTION 4 - PRICES, SALES TAXES, AND PAYMENT INTEGRITY

All prices displayed on our website are denominated in United States Dollars (USD). Prices, discounts, and promotional campaigns are subject to adjustment without prior notice. Tax Transparency & No Hidden Surcharges: Applicable state and local sales taxes will be calculated, displayed, and collected at checkout based on the statutory sales tax regulations of your designated delivery destination. For all domestic orders delivered within the Contiguous United States, there are absolutely no hidden customs duties, import tariffs, brokerage fees, or surprise handling surcharges assessed upon delivery.

SECTION 5 - SHIPPING, RISK OF LOSS, AND FREIGHT DELIVERY

All projected transit windows, dispatch estimates, and delivery schedules published on our website are good-faith logistical estimates and do not constitute absolute delivery guarantees. Title and the risk of physical loss or damage to items transfer to you only upon successful, physical delivery of the merchandise by the carrier to your designated delivery address.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All digital and physical assets comprising the Services—including trademarks, brand dress, logos, technical drawings, photography, visual media, text, and user interfaces—are the exclusive intellectual property of Korser Furniture, Rongyu Technology Limited, or their respective licensors, and are protected under United States and international copyright and trademark laws.

SECTION 7 - THIRD-PARTY SOFTWARE AND TOOLS

We may provide you with access to optional third-party tools, plugins, or software widgets over which we have neither operational control nor direct developmental input. Access to such optional tools is provided strictly on an "as is" and "as available" basis.

SECTION 8 - EXTERNAL LINKS

Certain informational features or digital content on our Services may include materials or hyperlinks connecting to independent third-party websites not controlled by Korser. We do not monitor, evaluate, or endorse the factual accuracy, commercial claims, or policies of third-party platforms.

SECTION 9 - INFRASTRUCTURE HOSTING (SHOPIFY INC.)

Korser Furniture operates its online storefront on an e-commerce platform provided and hosted by Shopify Inc. You acknowledge that any commercial agreement, sales contract, warranty commitment, or customer fulfillment duty formed through this website exists exclusively and directly between you and Korser Furniture.

SECTION 10 - PRIVACY AND DATA PROTECTION

Your submission of personal data through our website is governed strictly by our Privacy Policy, and where applicable, by Shopify’s Core Data Processing terms.

SECTION 11 - USER SUBMISSIONS AND PRODUCT REVIEWS

If you submit, post, or transmit customer reviews, testimonials, photographs, ideas, or suggestions (collectively, “Submissions”), you grant Korser an unrestricted, perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to use, display, reproduce, adapt, publish, and distribute such Submissions across our marketing channels.

SECTION 12 - ERRORS, INACCURACIES, AND CORRECTIONS

Occasionally, our website may contain typographical inaccuracies, descriptive omissions, or pricing errors. We reserve the right to correct any errors or inaccuracies, update information, or cancel orders if any information on our website is demonstrably inaccurate at any time prior to shipment without prior notice.

SECTION 13 - PROHIBITED CONDUCT

You are granted access to our Services strictly for lawful, personal purposes. You agree that you shall not use the website or its contents for any unlawful, deceptive, malicious, or fraudulent objective, or to violate any local, state, federal, or international laws.

SECTION 14 - TERMINATION

These Terms of Service remain in full legal force and effect unless and until formally terminated by either you or us. You may terminate these Terms at any time by notifying our customer service team.

SECTION 15 - LIMITED WARRANTY AND STATUTORY RIGHTS Korser warrants that its furniture products purchased directly through this website will be structurally sound and free from material manufacturing defects in workmanship and materials under normal, residential, indoor use for the specific warranty duration outlined in the documentation accompanying each product line.

Except for the express limited warranties provided herein and to the maximum extent permitted by applicable law, our Services, store platform, and all merchandise delivered to you are provided on an "as is" and "as available" basis. Korser expressly disclaims all other warranties of any kind, whether express, statutory, or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, in no event shall Korser, Rongyu Technology Limited, Shopify Inc., or their respective officers, directors, executives, employees, affiliates, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages of any character arising out of or in connection with the use of our Services or any products purchased.

SECTION 17 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Korser, Rongyu Technology Limited, Shopify Inc., and our respective corporate parents, subsidiaries, affiliates, officers, and employees from and against any third-party claims, demands, damages, liabilities, losses, costs, and reasonable legal fees arising out of your material breach of these Terms of Service.

SECTION 18 - SEVERABILITY

In the event that any individual provision or clause of these Terms of Service is determined by an administrative agency or court of competent jurisdiction to be unlawful, invalid, or unenforceable, such determination shall not affect the validity, legality, and enforceability of any other remaining provisions.

SECTION 19 - ENTIRE AGREEMENT AND NO WAIVER

These Terms of Service, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any written operational notices posted on our website, represent the full, final, and integrated agreement between you and Korser.

SECTION 20 - GOVERNING LAW AND JURISDICTION

These Terms of Service, along with any transactional agreements whereby we supply you with products or Services, shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to its conflict-of-law principles.

SECTION 21 - AMENDMENTS TO TERMS

We reserve the right, at our sole discretion, to update, revise, modify, or replace any portion of these Terms of Service by posting formal revisions directly to our website.

SECTION 22 - CONTACT AND CORPORATE ENTITY DISCLOSURE

Questions concerning these Terms of Service, compliance inquiries, or formal legal notices should be directed to our customer care and corporate compliance desk:

Brand / Trading Name: Korser Furniture

Official Website: https://korser.net

Customer Support Email: support@korser.net

Customer Care Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Billing & Payment Processing Entity:

Rongyu Technology Limited (香港榮鈺科技有限公司)

Hong Kong Business Registration No.: 79394515

Address: Room E39-11, 16/F, Wong King Industrial Building, 192-198 Choi Hung Road, San Po Kong, Kowloon, Hong Kong

U.S. Domestic Logistics & Return Facility:

Address: 5761 McEver Rd, Flowery Branch, GA 30542, United States Notice on Returns: This facility is an internal logistics depot and freight terminal. Customers must not dispatch packages directly to this address without prior authorization. All returns must be initiated through our customer care team at support@korser.net to obtain a Return Merchandise Authorization (RMA) number.