Privacy policy

Last Updated: September 2026

Korser Furniture (“we”, “us”, or “our”) operates this online store and website, including all related features, services, and products provided to customers located in the United States (the “Services”). Korser is jointly operated by Hangzhou Keshi Technology Co., Ltd. (杭州恪仕科技有限公司) as the platform operator and Rongyu Technology Limited (香港榮鈺科技有限公司) as the affiliated payment and billing entity. Korser is powered by Shopify, which provides the underlying e-commerce infrastructure for our store.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from korser.net, or otherwise communicate with us. This policy applies strictly to visitors and customers located within the United States.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood the practices described herein.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

In the preceding 12 months, we have collected the following statutory categories of personal information from consumers:

  • Identifiers: Real name, alias, postal address, shipping address, billing address, phone number, email address, IP address, and unique online device identifiers.

  • Commercial & Transaction Information: Records of products viewed, placed in cart, added to wishlist, purchased, returned, or exchanged, as well as purchase history and payment transaction records.

  • Financial Data: Payment card information (credit/debit card numbers processed securely via authorized third-party gateways; we do not store full card numbers on our servers).

  • Internet or Other Electronic Network Activity: Browsing history, search queries within the site, clickstream data, operating system, browser type, and interactions with our advertisements or website features.

  • Geolocation Data: General physical location derived from your IP address (city/state level).

  • Audio & Visual Information: Customer support call recordings (if applicable) or customer-submitted photos/videos for product reviews or warranty inquiries.

  • Inferences: Consumer profiles reflecting personal preferences, purchase tendencies, and characteristics based on browsing and shopping activities.

SECTION 2 - SOURCES OF PERSONAL INFORMATION

We collect personal information from the following categories of sources:

  • Directly From You: When you place an order, create an account, register a product warranty, submit product reviews, or communicate with our customer service team.

  • Automatically Collected Technologies: Through cookies, log files, web beacons, pixels, and tracking technologies deployed on your device as you navigate our store.

  • From Shopify and Third-Party Service Providers: Entities that supply IT infrastructure, payment processing, fraud screening, address validation, and logistics fulfillment.

  • Marketing & Analytics Partners: Advertising networks (e.g., Google Ads, Meta Ads) and analytics platforms that provide contextual and demographic insights.

SECTION 3 - PURPOSES FOR USING PERSONAL INFORMATION

We use your personal information for everyday business and commercial purposes, including:

  • Fulfilling Orders & Providing Services: Processing payments, managing account registrations, calculating sales tax, arranging logistics and deliveries, processing returns and exchanges, and verifying warranty claims.

  • Customer Support & Communications: Responding to inquiries, resolving order discrepancies, and dispatching administrative notices or order tracking updates.

  • Advertising & Marketing: Serving contextual promotions, delivering personalized promotional emails (subject to your opt-out rights), and serving interest-based advertisements across digital platforms.

  • Security, Fraud Prevention & Legal Compliance: Screening transactions for unauthorized or fraudulent charges, protecting against malicious activity, preserving financial records, and complying with applicable federal, state, and local legal obligations.

SECTION 4 - DISCLOSURES OF PERSONAL INFORMATION

We do not sell your personal information for monetary compensation. However, we disclose personal information to trusted third parties for legitimate business purposes:

  • Shopify: To host, process, and secure transactions on our digital storefront.

  • Service Providers: Third-party vendors who perform business operations on our behalf (e.g., payment gateways like Stripe/PayPal, domestic US logistics and freight carriers, IT hosting, and email delivery platforms).

  • Advertising & Analytics Partners: We disclose online identifiers and browsing activities to third-party ad networks (such as Google and Meta) to conduct cross-context behavioral advertising. Under certain state laws (including California), this activity may be classified as “sharing” personal information.

  • Corporate Affiliates & Business Transfers: To Hangzhou Keshi Technology Co., Ltd. and Rongyu Technology Limited, or in connection with a corporate reorganization, financing, merger, or asset sale.

  • Legal and Law Enforcement: In response to lawful court orders, subpoenas, or official government inquiries, or to enforce our Terms of Service.

SECTION 5 - COOKIES AND TARGETED ADVERTISING OPT-OUT

Our storefront uses cookies, tags, and web pixels to enhance functionality, analyze traffic, and power personalized advertising.

You have the right to opt out of targeted advertising and the “sharing” of your personal information:

  • Global Privacy Control (GPC): If your browser transmits a recognized opt-out preference signal, such as the Global Privacy Control (GPC), we process that signal as a valid request to opt out of the “sharing” of personal information for that specific browser or device. (Learn more at https://globalprivacycontrol.org).

  • Direct Opt-Out: You can adjust cookie preferences or opt out of third-party behavioral targeting by contacting us directly at support@korser.net, or via the Digital Advertising Alliance Consumer Choice page at https://optout.aboutads.info/.

SECTION 6 - DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the specific purposes outlined in this Privacy Policy. This includes retaining data to satisfy tax reporting, commercial accounting, warranty fulfillment, and legal obligations (typically up to 7 years for commercial transaction and tax records). When personal information is no longer needed, we securely delete, anonymize, or isolate it from further active use.

SECTION 7 - CHILDREN’S PRIVACY

Our website is directed exclusively to adults. We do not knowingly solicit or collect personal information from children under 16 years of age. If we learn that an individual under 16 has submitted personal information without verified parental consent, we will promptly delete that data from our systems.

SECTION 8 - US STATE PRIVACY RIGHTS (CALIFORNIA & OTHER STATES)

If you are a resident of California (under the California Consumer Privacy Act / CCPA as amended by CPRA), Colorado, Connecticut, Virginia, Utah, or other states with applicable comprehensive privacy statutes, you may hold specific statutory rights:

  • Right to Know / Access: The right to request the categories and specific pieces of personal information we have collected about you, the sources, and the categories of third parties to whom it was disclosed.

  • Right to Delete: The right to request the deletion of personal information we have collected from you, subject to legal exceptions (such as retaining records for warranties, tax audits, or active contracts).

  • Right to Correct: The right to request correction of inaccurate personal information maintained in our active records.

  • Right to Opt-Out of Sale or Sharing: The right to opt out of the sale of personal information or sharing of personal information for cross-context behavioral advertising.

  • Right to Non-Discrimination: We will not discriminate against you (e.g., by denying goods, charging differing prices, or providing an inferior tier of customer service) for exercising any of your statutory privacy rights.

How to Exercise Your Rights:

To submit a verifiable consumer request, email us at support@korser.net with the subject line “US Privacy Rights Request”. Please include your full name, email address used during purchase, and details of your request. To protect your privacy, we may take reasonable steps to verify your identity before processing your request.

SECTION 9 - SECURITY NOTICE

We implement commercially reasonable administrative, technical, and physical safeguards designed to secure personal information against unauthorized access, loss, or alteration. However, no data transmission over the Internet can be guaranteed 100% secure. You acknowledge that you transmit personal data through the store at your own risk.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to revise this Privacy Policy at our discretion to reflect operational enhancements, service modifications, or legislative updates. Material updates will be posted to this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

SECTION 11 - CONTACT INFORMATION & PRIVACY REQUESTS

If you have questions, comments, or wish to exercise any of your statutory privacy rights (such as access, deletion, or opt-out requests under state law), please reach out to our privacy compliance desk:

Trading & Brand Name: Korser Furniture
Website: https://korser.net
Privacy & Customer Support Email: support@korser.net
Customer Service Phone: +86 152 1574 8270
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Operational & Platform Entity:
Hangzhou Keshi Technology Co., Ltd. (杭州恪仕科技有限公司)
Unified Social Credit Code: 91330106MAG0DFXD4M
Address: Room 1104, 11th Floor, Building 1, Xitou Chuangzhi Center, Jiangcun Subdistrict, Xihu District, Hangzhou, Zhejiang, 310000, China

Billing & Financial Processing Merchant:
Rongyu Technology Limited (香港榮鈺科技有限公司)
Hong Kong Business Registration No.: 79394515
Address: Room E39-11, 16/F, Wong King Industrial Building, 192-198 Choi Hung Road, San Po Kong, Kowloon, Hong Kong SAR

US Domestic Logistics Facility:
Address: 5761 McEver Rd, Flowery Branch, GA 30542, United States