Payment Information

Last Updated: September 2026

At Korser, we strive to make your luxury living room and furniture investment as seamless, flexible, and secure as possible. We offer a comprehensive suite of industry-standard payment gateways, encrypted checkout channels, and installment financing solutions tailored for our United States customers.

1. Accepted Payment Methods

We accept the following secure payment options for all online purchases:

  • Major Credit & Debit Cards:

    • Visa

    • Mastercard

    • American Express (Amex)

    • Discover

    • JCB

    • Diners Club

  • Digital Wallets & Express Checkout:

    • PayPal

    • Apple Pay

    • Google Pay

    • Shop Pay

  • Buy Now, Pay Later (BNPL) / Flexible Installment Financing:

    • Klarna: Split your furniture purchase into 4 interest-free bi-weekly installments, or choose monthly financing options at checkout (subject to Klarna credit eligibility).

    • Afterpay: Pay for your order in 4 equal, interest-free installments due every 2 weeks, with no additional fees when paid on time.

2. Transparent Pricing & No Hidden Fees

  • Currency: All transactions and item prices on korser.net are strictly listed and settled in United States Dollars (USD).

  • Sales Tax: Applicable state and local sales taxes are calculated automatically based on your destination shipping address and clearly displayed in your order summary prior to payment confirmation.

  • No Hidden Surcharges: We do NOT assess any unexpected handling charges, international transaction fees, customs clearance charges, or fuel surcharges upon delivery within our domestic contiguous US delivery network. The total balance calculated at checkout is the final amount you pay.

3. Payment Processing & Order Confirmation

  • Authorization: Your selected payment method is charged and authorized in full at the moment your order is officially placed.

  • Installments: If you select Klarna or Afterpay, your first payment installment will be processed immediately upon checkout, and subsequent payments will be scheduled according to your agreement with the financing provider.

  • Order Confirmation: Once authorized payment is cleared, an automated order confirmation receipt detailing your purchased items, tax breakdown, and shipping address will be dispatched to your registered email address.

  • Billing Statement Descriptor: Charges on your bank or credit card statement will appear under the verified commercial billing descriptor: KORSER or KORSER*RONGYU.

4. Payment Security & Data Privacy

Your online security is paramount. Korser utilizes bank-level encryption standards to ensure your sensitive financial details remain strictly confidential:

  • 256-bit SSL/TLS Encryption: Our entire storefront and checkout funnel are protected by standard Secure Sockets Layer (SSL) encryption protocols, ensuring end-to-end data integrity.

  • PCI-DSS Level 1 Compliance: Korser is powered by Shopify’s checkout architecture, certified Level 1 PCI-DSS compliant (the most rigorous standard established by the Payment Card Industry Security Standards Council).

  • Tokenized Data Storage: We do NOT store, process, or hold your full credit/debit card numbers or CVV codes on our internal servers. All transactional credential exchanges are tokenized and processed directly through regulated, third-party payment gateways.

5. Payment Declines & Troubleshooting

If your payment is rejected or fails to process during checkout, we suggest checking the following:

  1. Billing Address Accuracy: Ensure that the billing address and postal code entered at checkout match the exact registered address on file with your card-issuing bank.

  2. Card Limits & Fraud Alerts: Because our sectional sofas and smart furniture pieces represent high-value transactions, some financial institutions may trigger automatic security holds. Contacting your bank to authorize the transaction often resolves this immediately.

  3. Card Expiration & CVV: Double-check that your expiration date, 3-digit (or 4-digit Amex) security code, and card number are accurately typed.

6. Contact Payment & Billing Support

For billing discrepancies, invoice inquiries, or questions regarding our installment partners, please contact our financial care desk:

  • Trading Brand: Korser Furniture

  • Official Website: https://korser.net

  • Customer Support Email: support@korser.net

  • Customer Service Phone: +86 152 1574 8270

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Operational Business Entity:

Hangzhou Keshi Technology Co., Ltd. (杭州恪仕科技有限公司)

Room 1104, 11th Floor, Building 1, Xitou Chuangzhi Center, Jiangcun Subdistrict, Xihu District, Hangzhou, Zhejiang, 310000, China

Billing & Payment Processing Merchant:

Rongyu Technology Limited (香港榮鈺科技有限公司)

Room E39-11, 16/F, Wong King Industrial Building, 192-198 Choi Hung Road, San Po Kong, Kowloon, Hong Kong SAR