Care Program

Korser Care Program

Protection you can count on.

Extended warranty, priority support, and a clear, hassle-free process if something goes wrong. Simple coverage. Transparent terms. Customer-first.

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Final credit depends on inspection results.

How Korser Care Works

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1. Add Korser Care

Select Korser Care at checkout or activate via your account.

2. You're Covered

Your monitor is protected under extended coverage and priority support.

3. Get Priority Support

4. Repair / Replace / Resolve

We’ll work quickly to repair, replace, or resolve based on coverage and assessment.

What’s included

Korser Care Coverage

Extended Warranty

Coverage beyond standard warranty
Support for eligible faults and failures
Clear assessment and resolution steps

Priority Support

Faster response and guided troubleshooting
Support via email / ticketing (as available)
Streamlined claim workflow

What’s Not Covered

Cosmetic damage that does not affect functionality
Damage caused by misuse, unauthorised repair, or modification
Liquid damage (unless explicitly included in your plan)
Lost or stolen products

Coverage varies by plan and region. Final eligibility is confirmed during assessment.

Eligibility

Eligible Products

Korser / UPERFECT monitors (as listed)
Coverage may vary by model and region
Plan must be active at time of claim

Regions

United States
United Kingdom
Most EU countries
Australia

Availability varies. If you're unsure, contact support with your country and order number.

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Korser Club

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Member access to rewards, perks, and exclusive services.

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Korser Care Program

Quality You Can See

Assurance You Can Count On.

Access member care, support, and exclusive benefits.

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FAQ

Korser Care duration depends on the plan you selected and your region. If you’re unsure, contact support with your order number and we’ll confirm your coverage.

Contact our support team with your order number and a short description of the issue. We’ll guide you through troubleshooting and the next steps (repair / replacement / resolution).

Cosmetic issues that don’t affect functionality, misuse, unauthorised repairs or modifications, and other exclusions may apply. See the “What’s Not Covered” section above for typical exclusions.

In some cases, yes—depending on product, region, and time since purchase. Contact support with your order number and we’ll tell you what’s available.

Send us your order number and country/region. We’ll confirm your plan status, duration, and what’s included.